After an Accident

Injured in a Rideshare Accident? Know Your Rights

7 min readUpdated April 4, 2026
Marcus Hargrove
Marcus Hargrove, J.D.Attorney Reviewed

Rideshare accidents involving Uber and Lyft create unique legal challenges. Multiple insurance policies may apply, and the claims process is more complex than a typical car accident.

Who Is Liable?

Liability depends on what the rideshare driver was doing at the time of the accident:

App off: The driver's personal insurance applies. Uber/Lyft have no responsibility.

App on, no ride accepted: Limited coverage from Uber/Lyft kicks in.

Ride accepted or in progress: Uber/Lyft carry $1 million in liability coverage.

If You Were a Passenger

As a rideshare passenger, you're almost always entitled to compensation. The rideshare company's insurance covers you regardless of which driver was at fault.

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If You Were in the Other Vehicle

You can file a claim against the rideshare driver's personal insurance, the rideshare company's insurance, or both — depending on the driver's status at the time.

If You Were a Pedestrian or Cyclist

The same coverage tiers apply. If the rideshare driver hit you while the app was active, you can access the company's commercial insurance.

The Claims Process

Rideshare claims involve multiple insurers who point fingers at each other. An attorney can cut through the confusion and ensure all available coverage is accessed.


This article is general information only and does not constitute legal advice.

Marcus Hargrove

About the Author

Marcus Hargrove

Founding Partner · General Practice

Founded Hargrove & Associates 14 years ago. J.D. from State University School of Law. Career recoveries over $31M. Known for meticulous preparation and willingness to go to trial when insurance companies refuse fair settlements. Also maintains an active criminal defense practice. $2.1M wrongful death verdict — the largest single verdict in NVC history. $840K car accident settlement where the insurer initially offered $45K. DUI dismissed due to procedural violations. NVC Business Chamber member. Youth mentorship program founder.

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What Happens Next: Personal Injury

Here is what the process looks like, step by step.

1

Free Case Evaluation

Day 1
Your Role

Tell us what happened. Bring any photos, police reports, or medical records you have — but don't worry if you don't have everything yet.

What We Do

We assess your case, identify liable parties, and give you an honest evaluation of your options. If we can't help, we'll tell you and point you in the right direction.

2

Investigation & Evidence Preservation

Weeks 1–4
Your Role

Focus on your medical treatment. Follow your doctor's instructions. Keep a record of how your injuries affect your daily life.

What We Do

We send preservation letters, collect police reports, obtain surveillance footage, interview witnesses, and begin building your case file.

3

Medical Treatment & Documentation

Months 1–6
Your Role

Attend all medical appointments. Do not gap your treatment. Keep receipts for any out-of-pocket expenses.

What We Do

We track your treatment, coordinate with your doctors, and compile a complete medical damages package. We handle all communication with the insurance company.

4

Demand & Negotiation

Months 6–12
Your Role

Review the demand package with us. We explain every number. You decide whether to accept, counter, or go to trial.

What We Do

We prepare and deliver a comprehensive demand package. We negotiate aggressively, leveraging our trial record to push for full value.

5

Resolution or Trial

Months 12–18
Your Role

If the case settles, you receive your check within 2–4 weeks. If we go to trial, we prepare you thoroughly for testimony.

What We Do

We resolve your case — by settlement if the offer is fair, by trial if it is not. We never recommend accepting less than your case is worth.

This article is for informational purposes only and does not constitute legal advice.
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